Terms & Conditions

Welcome to Moksh Mall. By using our website and placing an order, you agree to the terms described below.

Use of Our Website

You agree to use the Moksh Mall website for lawful purposes and not to misuse the website or its services.

Products and Orders

We aim to provide accurate product information, images, descriptions, and pricing on our website. However, minor differences may occur due to product batches, photography, lighting, or screen settings.

Placing an order means you are requesting to purchase the selected products from Moksh Mall.

Payments

Payments for orders are processed through the payment options made available on our website at the time of purchase.

You agree to provide accurate information required to complete your order and payment.

Shipping

Shipping and delivery times depend on the delivery location. Actual delivery may vary depending on the location and courier service.

Returns

Returns are not automatically accepted.

If there is an issue with a product, you must contact our team and provide the relevant details. Our team will verify the reason for the return. A return will be accepted only when our team confirms that the reason is valid.

Exchanges

Exchanges are available when there is a product issue.

Before approving an exchange, our team will check and verify the product and the reported issue. An exchange will be processed only after the issue has been verified and approved by our team.

Refunds

If an eligible product issue is verified, our team will guide you regarding the available resolution in accordance with our Return & Exchange Policy.

Order Cancellation

If you want to cancel an order, please contact our support team as soon as possible. Cancellation requests will depend on the status of the order and whether it has already been processed or shipped.

Changes to Products and Policies

Moksh Mall may update product information, prices, services, or these terms from time to time. Updated information will be posted on the website when applicable.

Contact Information

For questions regarding these Terms & Conditions, contact us:

Moksh Mall

Shop No. 7, Station Road, Near Mumbai Bank,
Vikhroli East, Mumbai, Maharashtra – 400083, India

Phone: 9967398947

Email: support@mokshmall.com